As the Internal Operations Director, Mariano Gallastegui oversees the Buenos Aires shared services team. There he helms a group performing critical internal functions such as Client Finance, Account Payables, Business Intelligence, Global Travel & Expense, Talent (Compensation, Sourcing, Experience, Management, and Acquisition), and Systems that support the R/GA Network globally.
Mariano is a business-oriented leader with strong financial and business analysis experience. He ensures that every leader within his team promotes a balance between respect and results on their own teams, always providing a high standard of service.
Prior to R/GA, he worked as Regional RtR Expert for DHL where he ran the Americas Accounting Transformation for more than 50 legal entities, centralizing the record to report process and deploying standard tools, processes, policies, and metrics. Before that, he worked to optimize the company’s business process outsourcing in Buenos Aires and Costa Rica’s Shared Service Center in several roles, including accounting, project management, and ERP support lead.
Mariano has over a decade of experience in shared services working closely with different stakeholders, cultures, and mindsets. During his career, he has adopted several skills and competencies related to business administration, Lean/SixSigma, PMP, SAP consultancy, and manager certifications. He has been defined as a doer with a problem-solving mindset and with a mixed-orientation of service & people.